FREQUENTLY ASKED QUESTIONS
Yes. We strive to ensure every product matches the photos displayed on our website. Since each piece is handcrafted, slight variations in wood grain or finish may occur, making every item unique while maintaining the same design, quality, and dimensions.
Yes, we deliver across Kenya. Delivery charges are calculated based on your location and the distance from our workshop. Once you share your delivery address, we'll provide an accurate delivery quote before your order is dispatched.
Yes, we offer Pay on Delivery for eligible locations. Depending on your location and order value, we may require a small commitment deposit before dispatch. Our team will confirm the available payment options when you place your order.
Absolutely. We can customize selected furniture to suit your preferences, including size, colour, finish, upholstery, and wood type where applicable. Contact us before placing your order to discuss your requirements.
Delivery timelines depend on whether the item is in stock or made to order. In-stock items are dispatched as soon as possible, while custom orders may take a little longer to complete. Our team will provide an estimated delivery date when your order is confirmed.